Flexible
Maintenance and repair of your endoscopes
We have an endoscopy department that is specifically dedicated to the maintenance of your Olympus, Pentax, Fuji and Storz endoscopes.
Medicatech’s commitment in 6 points:
- Customised repairs: replacement of sub-assemblies only if absolutely necessary.
- Permanent stock of 1,300 products and 2,300 qualified parts.
- Traceability of each replaced part.
- Average turnaround of under 14 days for common repairs (colo. & gastro.).
- 4 types of maintenance contracts (details on request), after stock has been audited.
- Manual testing + endoscope washer/disinfector certified.
What does our repair process entail ?
Upon receipt: Recording your device
Disinfection
Check
Repairs after agreement
Sending of quote
Diagnosis
Double-check after verification
Disinfection
Dispatch
- Collection in under 24 hours.
- Identification and recording of your endoscope in our database to ensure its monitoring.
- Bag opened in the laboratory, followed by equipment pre-disinfection during leak-testing inside an endoscope washer/disinfector.
- Reliable diagnosis by a biomedical technician specialised in flexible endoscopy.
- Free quote.
- Repairs with new parts and tuning.
- Control range: 56 to 111 control points based on the model; leak testing, cleaning and disinfecting of the endoscope in a peracetic-acid bath.
- Return within 10 working days.
- 6 months warranty on parts and workmanship.
Rigid (Scope)
Repairs and sale
Scope repairs
We have a specific endoscopy department, where your scopes of any make (Storz, Olympus, Landanger, Wolf, Stryker, Comeg, Aesculap etc.) can be maintained or replaced.
Medicatech’s commitment in 7 points:
- Fixed price.
- Milk-run delivery / pick-up or parcel post.
- CE marking compliance.
- Specific traceability by Datamix laser marking.
- Replacement / exchange when a scope cannot be repaired (Repair-Replace-Sell policy – Scope Eco-Package full package).
- Checking of all phases in the process.
- Compliance with ISO 13485 procedures.
What does our repair process entail ?
Upon receipt: recording of your scope
Check
Diagnosis
Check and tune scope
Repair after quote accepted
Send quote
Leak test, goes into autoclave (134°/ 18 mins)
Double-check after validation
Dispatch
- Collection in under 24 hours.
- Dispatch of a loan scope in under 8 working hours (in-night or express) while waiting for repairs.
- Recording of your scope in our database to ensure it is monitored.
- Reliable diagnosis by a technician specialised in rigid endoscopy.
- Repairs with new parts and tuning.
- Leak testing
- Return within 10 working days
- 6 months warranty on parts and workmanship
Sale of scopes
Medicatech offers you a wide range of scopes in the following medical categories: laparoscopy, arthroscopy, ENT, cystoscopy, hysteroscopy, ureteroscopy.
We also supply accessories: cold-light cables and adapters.